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Untangling Customer Journeys, Value Chains, Value Streams, and Business Processes

External Resource: Cutter Consortium

7 November 2017

S2E Transformation Founder and Principle and Cutter Senior Consultant, Whynde Kuehn, discusses four often confused organizational views: customer journeys, value chains, value streams, and business processes. On the surface, each of these business artifacts may appear to have some similar elements, such as the business vocabulary they use or the fact that they represent some concept of “flow.” However, as this Cutter Executive Update clarifies, all four views differ in both intention and representation and thus should be clearly differentiated from each other. (Available for Cutter Consortium members only).

Business Architecture: Lessons from the Trenches

External Resource: Cutter Consortium (CutterBlog)

13 September 2017

Anne Mullaney, head of Cutter’s marketing and product development, reaffirms Whynde Kuehn’s recent webinar entitled, Business Architecture: Lessons from the Trenches, which reveals the success stories of six organizations that put business architecture to work with dramatic outcomes.

The Evolution of the Business Architect

External Resource: CIO from IDG

13 September 2017

The way we interact with business is changing, from online to offline. Organizations are going through fundamental upheaval. At the heart of this change is the business architect. This article, appearing in CIO online, IDG Communications leading business technology magazine, summarizes a white paper by Mike Clark and Whynde Kuehn with the same title. The full white paper is available for download.

Measuring Business Architecture Success

External Resource: Cutter Consortium

19 July 2017

One of the most frequent questions business architecture leaders and practitioners ask is about how to measure the success of a business architecture practice. How do we quantify it? How do we prove its value? This Advisor (available to Cutter members only) describes the benefits and challenges of measuring business architecture success and provides some practical approaches that can be used to accomplish this very important activity.

Creating a Great Business Architecture Team

External Resource: BA Institute

20 February 2017

Business architecture team structure, composition and advancement is top of mind as organizations establish their own internal business architecture practices. This article explores some of the most frequently asked questions including who to hire, how to find and create great business architects, and how many to hire. (Published by the BA Institute).